Usacomplaints.com » Internet & Web » Complaint / Review: HughesNet.com - HughesNet make me feel abused and applied!. #191253

Complaint / Review
HughesNet.com
HughesNet make me feel abused and applied!

I made preparations in June for this support. I had been informed as a result of marketing the 100.00 installment charge wouldn't be needed. On August 13 the specialist came. Nevertheless, I had been costs an inclusion 125.00 for a post whilst the installer's installation didn't wish to place the satellite on my home's roof.

Following The specialist quit, it had been mentioned the wire in the post to my house was left on the floor. When I existed having a large amount of bushes and several several little creatures within an area I named to discover about getting the point hidden. Was told my one individual that they didn't do this, I was told by someone else look after it and the initial specialist would need to return. After I began having issues using the support it was a significant work to obtain out somebody below to correct it.BY this time around it had been after Labor Time, I had been informed the specialist didn't come the prior Friday because of vehicle issues, I suppose he was ignorant there are phones open to cancel visits. Sept. 11 a brand new specialist, the Friday after work evening arrived to check on the machine, he requested a brand new device for my support whilst the one mounted was defective and named. After I obtained the brand new device I had been informed the phone call him. Nevertheless, the device wasn't delivered to me but to somebody Mi, in Grand Rapids. I eventually got your hands on him and he delivered it in my experience and also the mounted treatment on Friday the 22 to mounted the brand new device.

After I got my charge card statement I'd been charged $202.38, (I had been informed it'd be 99.99, plus they might matter a credit because it was a promotional offer. They did return 100.00 but quit a stability of $102.38.

Then I received a statement from Hughes for $107.39 for support from 8/13/06 to 9/13/06, that we didn't have whilst the program wasn't functioning. Therefore correct me basically am wrong after I named payment I had been informed we're usually charged ahead of time.

I settled 102.38 in July, you would like one more 107.39 to get a whole of $209.77, nevertheless the woman I spoke with explained that my stability was $33.00 as she offered me a credit of 1 month plus one week, if you include both quantity together you develop 242.00, I'd be spending money on support from 8/13/06 to 9/13/06 having a new statement arriving on October 13. Sorry simply don't understand why.

I had been with no pc from 8/13 through 9/22, it worked once in some time but couldn't obtained e-mail of the daily schedule or look after company. Created way too many calls to Hughes attempting to correct this mess. Long-distance calls to businesses (figures directed at me by Hughes), attempting to monitor servicemen and also the whereabouts of the brand new device.

Unique mounted didn't abandon me-any copies of what I closed, have requested on several events to get a backup but up to now have gotten nothing. I actually donot understand if this is answered but at this time over time I'm abused and utilized, and might enjoy any info that may clarify me this chaos.


Offender: HughesNet.com

Country: USA

Category: Internet & Web

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