I ordered a hard drive from this company on June 2 and used my credit card and paid for shipping. I received package with a hard drive and no receipt on June 6th. I kept e-mailing them to tell them I had no receipt. They kept telling me to look in my box. It was a small box and there was no receipt hiding in there. I took my computer to technician where I found out the hard drive was no good. Tried to contact company for my receipt. Finally received that on June 30 and found out that items only carry 30 day warranty no cash refunds full refund for in store credit only with a 20%restocking fee.
I keep getting replies from multiple e mail addresses. I responded to the psp support @ameritech and got Mailer demon. I am now out. They want me to send the part back for repair or replacement and want to know what I have done to troubleshoot the problem. It was defective from day 1. I want my money back. I am afraid that if I send back the part I will get no response at l. I want a full refund.
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