I just recently opened a fire pay account and they called me to walk me trew it. Everything was going fine then I found out my bank had a few different routing numbers and was told that it didnt matter as long as my account number was correct. So i did and they gave me to deposites of 25 dollars and charged me 60 2 days later i receved a e mail stating that the info was wrong and i was going to charged for it and it was going to total 111. And change.
I called them and talked to them and told them that iwas walked threw the whole prosses and was told everything was ok. They then told me that i would not have to pay the fee just to call my bank and get the routing number. I called the bank got ther number and then called them back and gave it to them they told me great and that evrything was takin care of. So i did a cash out on one of my sites and they froze my money and it said that there was a problem with me account saying that they didn't receive the funds and untill i took care of it the money was froze. I called and called and called and e mailed them and got no response so i had my wife open a account and she did so. Then all the sudden the phone rang 30 secounds after she finished and it was fire pay. When she was done i spoke to them and they played the well u are in the wrong department then they told me that i had to speek to a supervisor but he was on break. So i said i need to talk to one now i need my money from my account and he then told me well im sorry but he is in a meeting and i said well u just told me he is on break. He said well um he is then he has a meeting. 3 hours later i got a email saying that my account had been enabled and i went in but could not get the money and they had a memo that said that it would take 2 or 3 more days but i had to log on to the site and re confirm my bank info. I told them i wasnt going to do that because they would re hit my account and i was assured that i would not but i had to re confirm my bank info so they could fix the problem.
I called my bank they said the transaction had been made so i entered my bank info and 20 min later i got a email saying that they re applyed the fee to my bank and that now i had not enough money so they are hitting me with 2 bounce fees on top of the 2 they were all ready hitting me with because it was 2 25 dollar deposits now i am getting hit with a bounce fee from my bank as well. My wife just logged onto her account and now it is saying her account has been diabled because there was a a flag about if it was my wife or not but they had allready taken the money from her account and now they want her to send a copy of her drivers id and account info so they are starting the same proccess that they are doing with me she is just in the begging of a long long head game. I Just want me dam money plz help
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