On 11/4, I placed an order (#CP-254) with yorkridge.com for eight goblets, at a total cost of $103.05. This was paid using a $100 gift certificate and the balance of $3.05 charged to my credit card. At that time, company representative "Steve" told me that the order should arrive before Christmas. Some time later I was told that the items were on backorder and would be delayed. I was fine with that, as the goblets were not ordered as gifts, but for personal use.
More time passed. Finally, on 1/30 I got an email from York Ridge informing me that my order had been updated to "complete." I think, "great, should be here soon." No such luck. On 2/21/06 I write to inform them that my merchandise never arrived and to please provide tracking information. No response, so on 4/18 I write again and inform them that I have been more than paient and they have 14 calendar days to resolve the problem. This time they send a form letter with some crap about orders placed during the past 2 months being delayed. (By then my order was five months old.)
As of today, 6/9/06, I have yet to hear any more from them and still haven't seen my merchandise. Additionally, they never provided a tracking number for the shipment, so as far as I know, it still has not been shipped. At this point all I want out of this is my goblets but I'm beginning to think that will never happen.
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