Complaint / review text:
I have a toll-free number for them. No more of me calling long-distance to them... It's 1-866-212-7408.
They are a collection agency engaged by Sprint. It would take up WAY too much space to tell you my story... But suffice to say, they call my house 4-5 times a day AND call my mother's house at least that many. Whe she tells them that I have not lived at her house since 1985, they accuse her of lying and tell her she is really me. They are RUDE, NASTY, and like to hang up on your when you try to explain that you DON'T owe any money to Sprint. They call at all hours... I have even gotten them as late as 10 PM. When you ask to speak to a supervisor, they do not allow that and hang up on you. Most recently, I spoke with "Donte." I told him to stop calling me and he started rattling off that I am a deadbeat and that I should pay my bill. He then told me to pray before I call and that Jesus saves. That is unfortunate - because as a Christian, it offends even me that he would use his collection call to further harass me about religion.
These people will NOT listen to what you are saying. They have called me names and screamed at me. I have contacted Sprint - but they won't do anything at this point. (Again, long story) If anyone knows of a way to further report this company, please post. I WILL PARTICIPATE!
As far as Sprint, I will NEVER EVER EVER purchase ANYTHING from them again. Obviously Sprint, through THEIR ERROR (not mine*) got these people on my back. My calls to Sprint to try to get them to contact RPM so the harassment will stop has been futile. Too bad I don't live in Washington state, or these people would be getting a visit from me. I will post my story on every site that I can find regarding RPM and Sprint. If anyone can think of anything else we can do, please post!
* Sprint took MY payment and credited it to someone else's account. The bill was $36 and I paid it on May 2,2005. Now the bill is up to $70 for fees, late charges, etc. Since Sprint didn't credit my account, they turned it over to RPM for collections. Sprint/RPM has ruined my credit due to THEIR mistake. Not mine. It is now nearing the end of October 2005 and this issue is STILL not resolved. (I've not had Sprint since April 2005).