Thought I could download a portion of a few functional software programs, like Excel, & such AS ADVERTISED went to buy, declined any extras, but was charged for them. Downloaded startup file to get software, stayed on for hours, no luck.
My bad, I checked later that they had charged me extra, AND NOBODY answers the phone 866-240-2481, the ONLY way I found in a week to contact them, all of the other links go to nothing, except this AM, I finally got thru to a live operator, here's teh conversation!!!:
Live chat record of 3/21/06 11:45am
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Welcome to Downloading Support, Meital will be right with you.
Meital
Welcome to our live webchat service, how may I assist you today?
Customer
Just bought, bogus, tried calling MANY times, no answer, this is the first time I have seen any availability of Operators in the whole time i tried to contact the Co. Need refund, please
Meital
Really! I apologize if you are not entirely satisfied with our services. What can I do today to be able to keep you as a customer?
Customer
refund right now please, thanks meital
Meital
What is the reason you are canceling?
Customer
service offered software that I coud never find. Also, charges were not what I auth'd
Meital has ended the chat.
Found hundreds of references to MANY of their "Companies" online, put the phone # or their name intot Google, they're ALL BUGUS, & won't refund money.
Here's some on
Consider not only making claim with your credit card Co., but also getting a new credit card #! Anyone know how to get refunds from them??
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