After I purchased ONE set of items only from this company by internet, this company has illegally kept my credit card information.
After that, they continued to charge from my credit card and sent me other products that I had never required. I had returned the parcels to the sender straightaway and tried to contact them but couldn? T get any response from them. The phone number they provided is always in musical, they won? T response for your email.in the end, I had to ask my credit card issuing bank to do the investigation for the unauthorized charges from my credit card. As the company could not provide approval of purchases, Westpac Bank then refund the money to my credit card.
But they keep sending letters to threaten me that they will damage my credit record.
And they said after I bought one set thing from them, I am automatically become their member, I should buy things from them every month. It is ridiculous, it is myself make decision if I am a member or not, it is not them make decision I am their member. They can not show any member application form with my signature. They are illegal again.
The nightmare experience made me exhausted and I found so many same experience customers from Internet. How can they rip off customers like this? For compensation of our spiritual and time lost, we start to take legal action against Guthy-Renker already.
Yan
Brunswick west
Australia
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