First of all it took us in excess of 2 months to get our computer. We were promised a "credit" because they had no more printers to give away. I have never seen a new lease agreement because we had to put more down our term went from 24 months to 20 1/2 months.
I have sent 4 emails with no response regarding this situation. Our lease should be up mid-February. We were promised, as clearly stated on the website, reporting to all 3 credit bureaus. Never has happened. They said they send the tapes each month to the bureaus. I work in the industry and know that it doesnt take almost 2 years to report something.
This program is designed to help people re-establish credit. How can that be done if its not reported yet promises to be? They are real quick to take your money, but never quick to provide paperwork. As in other reports i read, they told me the same thing "your credit report has changed so you need more money down". My credit score actually went up, faxed over proof, and said sorry we go by our data! I faxed them all 3 bureaus!!!
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