Background:
I had a defective hard drive in my computer. My computer manufacturer sent me a new hard drive but my only option was to re-install all my programs and data. I searched the web for a utility that would mirror (identically copy all data) from one hard drive to the other. I found Drive Wizard from Compuapps.com. It did the job. I sent the old hard drive back to the manufacturer.
I made one use of the program and I was done with it. I investigated the other functions of the software and deemed them unnecessary. I did not wish to purchase a piece of software I was never going to use again.
Problem:
I did not immediately un-install the software, but never used it again. When the demo period ran out I began getting a Nag Screen (window that pops up whenever I start the computer asking me to purchase the software) The nag screen states: (Verbatim. Grammar, and all)
IMPORTANT!!! This dialog is displayed because you have used DriveWizard to Upgrade or Mirror with a Trial Version or product is not activated. If you activate this product, this message will disappear. Do not un-install DriveWizard from this hard drive without activation. DriveWizard will lock and it will not allow to use this hard drive, if you are using without activation beyond 30 days from the date of installation of the software. If you are satisfied with our product, buy our product from online store. You can send your valued comments to [email protected]
I am un-satisfied and upset, but feet that if I only had to close the nag screen and use my system as usual the penalty was not so great. This was not the case. After closing the nag screen my computer began functioning erratically; shutting down on its own, programs not responding (including my virus checking software) and worrying me greatly. I was sure I had a massively destructive virus and went through copious tech support just to find no virus. Now I am running with the nag screen always open, for fear of more damage to my system.
Complaint:
The Compuapps Company made no indication when I downloaded, installed or used the software (irreversibly) that this virus like activity would occur after the demo portion of the program was up. If I had known that this would occur I would have never downloaded the program.
I have sent a letter of complaint to [email protected] and have not heard back from them. I will attempt to post this message to as many places as possible in an attempt to make the Compuapps Company change their practices and get this damaging software off of my computer.
Thank you.
Alex
Philadelphia, Pennsylvania
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