Usacomplaints.com » Internet & Web » Complaint / Review: WalMart Connect - Could Not Cancel Free Trial Internet Service, Fax Never Answers. #137825

Complaint / Review
WalMart Connect
Could Not Cancel Free Trial Internet Service, Fax Never Answers

I installed WalMart Connect in July on a 30 day free trial. The next day I completely uninstalled all of the software and discontinued the service or so I thought. Upon receiving my bank statement I discovered I had been billed for service.

After an hour on the internet I finally found a phone number and called only to find out I can't cancel on the phone but I could Fax a cancellation letter to their office. Now I am caught in an endless circle because the fax will not answer and the people on the phone can't find any record of my account yet WalMart Connect somewhere has enough information to bill me.


Offender: WalMart Connect

Country: USA   State: Florida   City: Jacksonville
Address: P.O. Box 17100

Category: Internet & Web

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