I was called on April 1 and offered a dell computer for $299. After bieng recorded I was informed I would recieve a packet in the mail in a few weeks. I asked what type of packet
I was then told it would be a catlog to order my computer out of. I infrormed the rep by the name of Lawrence barrow i wanted to cancel. After being persistant for a minute he told me my order had been cancelled.
On July 8 my account was debited $299 and I followed a paper trace to a company by the name of Client Care Relations that told me I was supposed to call them to cancel. They cant give me Future Com 's number. I was told by one of Client Care's supervisor's that it was illegal and unethical to debit my account after so long.
He said that the company has a time frame to debit even though there was no record of a cancellation for me. What happened to my cancellation request I dont know. But Something will be done. I do plan to contact an attorney.
Nakeitria
lutcher, Louisiana
U.S.A.
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