I was contacted by Oasis Travel Club in June. I approved a one time debit from my bank account of $319.00. I was told I would receive a packet within 3 weeks explaining the details of the trip. I called when the money was debited (July 15) from my account - around July 17 - and was told I would receive the packet within 3 weeks of the debit.
I called Oasis again on August 11 and was told I would not receive the packet until 3 weeks from the "debit confirmation date" which they show as July 31. I called again today, on August 17 and was told "they had an overwhelming amount of packets to be shipped and mine would be shipped by Friday or Saturday". Oasis has refused to supply me with a UPS tracking number as they promised in the original phone call. I was also told that you do not have the choice to cancel the packet within 30 days. "Once you receive the packet, it is yours, you do not get your money back" from Patrick Brown at Oasis Travel Club.
I am filing a complaint with my bank for reimbursement.
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