BlueHippo lied from the beginning. When I called BlueHippo Funding to inquire about their offer, the first thing they did was get information from me. When, however, the Salesperson told me the payments were bi-monthly, I insisted I could not participate because I am paid semi-monthly, and usually my bank account is depleted before pay day. I work for check to check. I asked her again and again about this point. She told me in no uncertain terms that she would set up the account so that it will always fall on my payday and not prior. I said again are you sure. She told me that she was absolutely sure. She lied. After giving me the run around for several months, on February 28, they gave me a "shipping date" of March 30. They said I would have my computer on that date.
On March 30 they debited my account and it was returned NSF. I get paid semi-monthly, the 15th and the last day of the month! I could not believe this. Now I knew why they gave me the run around. When I say run around I mean: 1. They debited my account two days after I spoke with the sales person. She told me there would be no debit before I received the written information in the mail. 2. When I received the mailing, I signed it, because they already had my $124.00.3. They sent me another packet a week later. I called about it and they said I had to have a checking account. I had plainly told the salesgirl I did not have a checking account and she said savings was find. They made me go to my bank and get a letter and fax it back. They said after this I would get the computer; I didn't. 4. They then said I had to wait for two more payments to clear the bank and I would get the computer. I didn't. 5. Then they said they could not see my picture on my driver's license and would not be able to do anything until they got a clear picture. (Keep in my they had this information for over a month and never mentioned this.) 6. I faxed back a clear picture and they swore that now I'll get a suddenly "shipping date." February 28th the told me absolutely on March 30 I will have my computer. That is the exact day my account came up NSF. A COINCIDENCE, I think not. They knew I was paid semi-monthly, because I told the girl in the first place.
I do feel like a fool, but I know that the law will be on myside. You don't get to take someone's money and give them "nothing" in return.
These people have scripts they read from. The salespeople speak perfect English. The customer service representatives seem to barely understand English. I have filed complaints with the Internet Fraud Division of the Department of Justice, The Maryland Better Business Bureau, The FBI and the State of Alabama Attorney General. They lied to the Attorney General's Office using half truths, and misleading documents. There is much more, like I said, to this story. These people have complaints throughout the country. They were ran out of the northern states and now are concentrating on the South. I should have looked prior to calling; however, even though I didn't, stupidity is not a blank check for predatory lenders. I will not stop untill they are brought to justice and I receive a full refund.By the way, even after I demanded my money back, the debited my account two more times. Please write if you can help.
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