We bought a computer June - on that computer was information about AOL and how to sign up for a free trial.
I did, I only used it a few times, never received notice that my free trial was about to expire.instead AOL just billed my credit card. However I had cancelled the credit card before they could bill for the first payment.
When I recieved the bill - I called them and told them I never recieved notice that the free trial was due to expire and that if they would look into it that they would fine that I only used the site a few times.
I paid their bill and they continued to bill me and threatened to send me to a collection agency.
The amount of money was small - I don't want it back -
I just want it to be known that they are running a scam - I think any company offering a free trial should let the conusmer know when the free trial is about to expire so they can decide for themselves if they want to keep it. Had I known that my free trial was due to expire I would of cancelled before the first billing.
0 comments