I was so happy (but sorry) to see that others have experienced essentially the same thing I have with One Web Direct Bill.
In October my husband received a bill addressed from One Web Direct Bill saying we owed a total of $60 for 2 web-related connections to a number in the UK, each for 6 minutes. Around the same time, we received a wopping bill from our long-distance company, Verizon, also containing charges for calls to the UK. I first called Verizon who connected me to another phone company who with little problem credited my account for the full amount.
I then wrote to One Web Direct Bill's website, indicating that I did not plan to pay the bill because no one was on our computer at the early hour when the calls were allegedly made (4-5am on 9/24/04). I received an email response from someone named 'George' at One Web Direct Bill saying that, in effect, there's no way the charges could have been incurred without the permission of someone sitting at the computer and that they expected me to pay the charges regardless.
I believe it was after this correspondence that my husband received a second bill, with a $4.95 late fee added to the total. I then wrote a hand written note disputing the charge and sent it to the Dallas, TX P.O. Box 612608. Yesterday I received that letter in the mail, unopened, with the label "Returned to Sender Due to Addressee's Violation of Postal False Representation Law."
This led me to wonder whether my initial suspicions of fraudulent behavior were indeed true. So, I went online and, thanks to Usa Consumer Complaints.com, found other reports about this company and other people who experienced essentially the same thing I did. I'm glad I didn't pay the bill and I hope that whomever is responsible for this gets what they deserve.
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