I got fooled into signing up on the musicdownloadforfree.com. The site said $1 a month would allow you unlimited access to the service. When I went to the site found out is was pretty flimsy, just a few pages with links to free downloadable software like Kazaa. Before I was able to figure out how to cancel the subscription my credit card was billed $48. When I called the number on an email I received I was given another number to call - NewHealthy Savings.com. The customer service rep said it was the music download or I wouldn't have known. This was over the holidays and I wasn't able to get in touch with the company. I read a complaint that said that I had unknowingly signed up for 4 years of the service to be paid in lump sum. When I didn't follow through, I was notified by email again by sgada that my credit card was charged. I phoned them to find out how much and see if it was NewHealthy Savings again. The customer service rep said it was $79.95 and again described this as a music download. And again it is over the weekend and can't get in touch. After researching a little more, making a report to the FTC and a couple other consumer groups. I responded to the email from sgada.com. I informed them that I had made reports and would be going to the bank Monday. Here is my response:
Dear Valued Customer,
A refund has been issued to your account in the amount of $79.95. Please allow 15 business days for the refund to post to your account. We apologize for any inconvenience this may have caused. If you have any questions regarding this matter please contact our 24 hour Customer Service Center at 646-495-8107.
Simpligada is the billing company for New Healthy Savings.com, a provider of discount medical benefit cards which offer savings of 10-50% off on prescription drugs, contact lenses, doctor visits and vision care, amongst others. You may contact their customer service directly at 646-495-8107 or by E-mail at [email protected]
Thank You,
Simpligada Customer Service
Thank you,
Customer Service
Dl5339
Needless to say, I am taking this to the bank tomorrow to make sure no more charges come out of my account.
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