I have purchased a Soyo barebones kits from Tigerdirect on February after seeing the net price for purchasing one after rebates.
According to their website, Soyo asks customers to allow 16 weeks for the rebates to be processed. I think i waited for about 20 weeks before i followed it up with the customr service at Soyo.
These are the mails or correspondence i had with SOYO
Mail #1: Dated Friday, October 22 5:13 PM
Dear Sir/Madam,
Can you please provide the product you ordered and the date you ordered. If you have a copy of the rebate form you sent in, please check the rebate number which is located below the "Mail To, " and please check the postmarked date which is located above the space where you provided your name. Please provide us with the information for further assistance.
We apologize for any inconvenience.
Best Regards,
Rebate Department,
Mail# 2: Dated: October 25 10:27 PM
Dear Sir,
We do apologize for the delay. We are currently in the process of rebates you are inquiring about. Your rebate has not been processed yet, please await 1 week for completion. Thank you for understanding.
Best Regards,
Rebate Department
SOYO Inc.
Mail #3: Dated November 12 6:16 PM
Our records indicate that you have been approved. Please allow 2-3 weeks for your check to be received. We apologize for any inconvenience.
Best Regards,
Rebate Department
SOYO Inc.
After this mail, they simply stopped correspondence with me. It is now Dec 26 almost 7 weeks after i got their last email
Soyo is the biggest rip-off
please dont buy anything from soyo.
I still have a copy of the certified mail i used to send this rebate.
Thanks
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