Complaint / Review
MSN
Billed for final month after canceling on last billing day

Well, this is stupid, but I'm still annoyed months later. I had MSN service for a long time, and then I switched to DSL/cable. I decided it was silly to pay for two services, though I loved my MSN address.

When I called to cancel, they billed me for the final month, even though I canceled on the last day of the billing cycle. Their customer service said that even though it was the last day, they could not roll my cancellation over until the following month.