I paid 29.95 for a full year for Kazaa Plus, and nothing works. It downloads few songs, the files are corrupted or a virus of the ones that download, or they have absolutely no sound or volume to them. I have my statement from the bank showing it went through, and my proof of purchase needed for support login. The only problem with that, is that it say's "Sorry, we do not have the email address - in our customers database."
It goes on about what to do if you've never received a proof of purchase number, well what do you do if you have received one? There is no number to contact them. I have found that, Kazaa Plus is published and supported online by European-based entertainment software publisher, Avalon Online Distribution. Avalon Online Distribution (AOD) SA, is a subsidiary of global software publishing house Titus Interactive Group. GIE Titus Interactive Group, is a wholly owned subsidiary of Titus. When I tried contacting back through Titus Interactive Group, all I receive is an answering service, I have left repeated messages including my phone number, and never had a response. I am ready to involve a lawyer in this. If anyone else has had problems, please contact me!
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