Usacomplaints.com » Internet & Web » Complaint / Review: MyFreeCams - They banned me for contesting double charging my debit card for token purchase through my bank. #1023305

Complaint / Review
MyFreeCams
They banned me for contesting double charging my debit card for token purchase through my bank

On three distinct events lately, the promoting broker for mfc tokens debitted my bank card twice for that same deal. Mfc deactivated my consideration; on calling customer support I obtained this: "We've examined your account also it appears as if a purchase in your account continues to be billed back. Please clarify why this might have occurred". Our reaction was: "On 2 events lately, among your brokers hasbeen "double dipping" on my Credit card when acquisitions have already been created. I selected these on declaration search and questioned the recurring breaks; these problems were approved by my lender and also the costs were retrieved. These would be the dealings worried:

07 january 13 v6014
03/01 mfcbill.com*tokens5 661-705-70 24118593004 48.09
various money eftpos trans worth

07 january 13 v6014
03/01 mfcbill.com*tokens5 661-705-70 24118593004 48.09
various money eftpos trans worth

31 december 12 v6014
29/12 mfcbill.com*tokens5 661-705-70 24118592365 19.30
various money eftpos trans worth

31 december 12 v6014
29/12 mfcbill.com*tokens5 661-705-70 24118592365 19.30
various money eftpos trans worth

You'll observe that the deal details are similar. There is also a prior event which was questioned and solved in my own favor, specifics aren't immediately accessible. The reaction was:

"there's no such issue as double-dipping, you obtained all the tokens you taken care of you'll stay barred before you supply us an image of one's picture identification and settle the chargeback http://wiki. Myfreecams.com/wiki/Billing_Help#Disputed_charges_and_fraud

I adopted this up with comprehensive extract in the banking account record displaying the breaks in the stability but it was refuted: "you're wrong, you had been never billed twice for that same purchase please make reference to our past mail".

I really donot understand if the mfc customer service team are utilized due to their ignorance or their intransigence, however they undoubtedly attempt to maintain the cash and never assist the client.

But my knowledge with mfc c/s continues to be combined; periodically I've been provided the help I required, but more regularly than not the "aid" was sudden and unhelpful, and that I was handed the impact I had been coping with a mentally retarded teen, bereft of interpersonal skills and clearly without intellect and thinking abilities. Our encounters nowadays verify my watch that mfc c/s is staffed by cretins.

a couple weeks again, some cretin in mfc chose to take away the payment organization I'd employed for ages in the checklist that may be utilized when creating expression expenditures. This pushed me into employing another biller who overcharged by improperly utilizing the exchange-rate for their favor - using the $Aus being around $US 1.04 this amonted to some substantial escalation in price, although additional revenue for mfc. For all months we'd a fight where the xcretin might take away the biller, I'd protest, along with a "regular" individual might recover it for me personally. Subsequently humorous things occurred to my logins.

Therefore we see crazies operating mfc c/s, rejection to determine over payment from the payment organization, and deactivation of my consideration; I've about 100 tokens in credit so that as Reduced associate with around 25,000 points I'm really delay by what's occurred.

That Is my tale; my guidance: stay away from mfc, you receive poor customer support, and there's a status for questionable conduct humming through the web sites.


Offender: MyFreeCams

Country: USA
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Category: Internet & Web

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