Complaint / Review
Aol
Ripoff

I received 6 months free AOL with the purchase of my computer. After the free time was almost up, I called the cancellation number listed. I had gone to a cable modem and didn't need or want the service anymore. The person I talked to would not cancel my account, but, instead gave me another month free to try out the AOL for broadband. I accepted the free month to try the broadband and wasn't impressed. I called every month since and they do not want to cancel the account. They keep saying how great the service is, but I don't want it. This makes 3 months in a row I have gotten the same run-around.