Complaint / Review
Usbi
Monthly Fee Billed on Phone Bill, Nobody Would Reimburse

Charges included in monthly Verizon billing. Says they are billing company for KOOL TELECOMMNTHLYFEE.

Called to complain — I had never heard of this company — never talked to them on phone prior to my complaint. Said they cannot do anything, will not reimburse my money; says I must deal with Verizon. Verizon says I must deal directly with USBI and that they have nothing to do with them.

There are other charges from other companies on Verizon billings.