On my initial visit I was told I had gum infections that required deep cleanings and extensive dental work. I had just been to a different dentist 8 months prior and was told with the exception of one tooth that needed to come out, my gums were fine. The one tooth was bothering me when I went to Coast Dental, and they sent me to an oral surgeon for the removal, and then I would return to Coast for a bridge.
While I was at the oral surgeon's office, I asked for a second opinion about my gums, he said they were not that bad and I did not need the deep cleanings that Coast Dental was insisting I have to get. I called Coast Dental and told them I only wanted a routine cleaning and to get the bridge I need, now they refuse to do the work until I get the deep cleaning.
The hygienist is argumentive, has her sales pitch memorized, and does not listen to anything that is told to her. The dentist does not speak to the patient directly, only in third party with the assistant. The office staff is very friendly and pleasant, but I will never return to this office or any other Coast Dental. A co-worker of mine had the same experience with a Coast Dental in Osceola County so obviously this is how they are trained to run their business.
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