I purchased 3 contracts with fitness connection, they state you can cancel at any time. The place is super packed like fish in a sardine can from 4:30pm to 6:30pm. When you join their reps just tell you about all the savings you will get and extra classes. They never state a maintenance fee annually or that you need a certified letter to cancel. My children were going to school so I needed to cancel their memberships and my bank account was low.
Fitness connection took a annual maintenance fee, but returned it, but since my account had insufficient funds my account bounced. I called them. Beverly Wiggins, and Maria her side kick are so rude. They were never their when I joined! All they do is point to the contract. Which they will not show me a copy of. They never canceled my contract even though I sent two letters requesting them to cancel it.
They claim either, I never sent the cancellation request or the postal service screwed up.
Complaint / Review
Fitness Connection
Undermining money taking strategies
Author: Ed C.1
Offender: Fitness Connection
Country: USA State: Texas City: Houston
Address: 12032 East Freeway
Phone: 7134559700
Site: fitnessconnection.com
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