Went to southwest Dental due to the fact they accepted my dental plan. I thought with insurance coverage I would not have to pay so much out of pocket for work I needed done, I was indeed very wrong. After looking into other dental offices, which did not accept my insurance it would have cost considerably less.
My dental needs were extractions of remaining teeth and to be fitted for a complete set of dentures. I was informed I would receive a temporary denture and a few months later a permanent denture. Only to find out the temporary denture was unnecessary.
The permanent denture did not fit any better than the temporary denture. I at this time was informed implants would now be needed in order to wear bottom dentures. The cost would be an additional $4,311.00 on top of the $6,959.00 already paid.
The permanent denture was made with no mention of implants. I now have bottom dentures that can not be worn. Also the cost of implants does not include if possible to be fitted to the denture. Southwest Dental has not done anything to try to correct this problem.
Obviously they do not gurantee their work nor care if customer is happy. I feel very deceived due to all the extra charges I would incurr to have teeth I could actually wear as I have not been given but one option.
The $10,000 dollar question is are they ripping me off more???
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