I ordered two packs of tava tea, since April this is July the items were never delivered, I have called, sent email to no avail, be careful of this company they are a scam, they are out to milk people, especially Afican who can not sue or get access to them
Here is a response from tava, that was not carried out
Hello,
Thank you for contacting me with your enquiry. I am sorry to hear that you are yet to receive your refund. I can advise that I have escalated this matter with our refunds department and the funds should be back in your account soon. I hope this information has been helpful. If you have any additional questions please feel free to ask.
Kind regards,
Dee EvansClick2Reply Customer Support
This email is confidential and intended for the addressee only. Please notify us immediately if you have received this email in error and then delete it. We do not accept responsibility for the publication of defamatory statements by our staff. Any opinions expressed in this email are solely those of the author. The contents of any attachment may contain viruses or other malicious software which may harm your computer system. We take reasonable care to minimise this risk but accept no responsibility for any damage you may sustain.
Ticket DetailsTicket ID: QQX-689-63710Department: Roduve HealthcareType: IssueStatus: ClosedPriority: Critical
Support Center: http://support. Click2reply.com/index.php?
Hello,
Thank you for contacting me with your enquiry. I am sorry to hear that you are yet to receive your refund. I can advise that I have escalated this matter with our refunds department and the funds should be back in your account soon. I hope this information has been helpful. If you have any additional questions please feel free to ask.
Kind regards,
I ordered for two packs of tava tea since April this is July reduce never bothered to deliver the product to me. I have written several email and attempted to call to no avail.
Dee EvansClick2Reply Customer Support
This email is confidential and intended for the addressee only. Please notify us immediately if you have received this email in error and then delete it. We do not accept responsibility for the publication of defamatory statements by our staff. Any opinions expressed in this email are solely those of the author. The contents of any attachment may contain viruses or other malicious software which may harm your computer system. We take reasonable care to minimise this risk but accept no responsibility for any damage you may sustain.
Ticket DetailsTicket ID: QQX-689-63710Department: Roduve HealthcareType: IssueStatus: ClosedPriority: Critical
Support Center: http://support. Click2reply.com/index.php?
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