Usacomplaints.com » Health & Medicine » Complaint / Review: CooperVision Biofinity - Invalid Rebate Submission. #917740

Complaint / Review
CooperVision Biofinity
Invalid Rebate Submission

I knew the second I was hung up on, that this rebate and company were definitely some type of scam.

I purchased a years worth of contact lenses through my eye doctor a few months ago. I received them and proceeded to fill out the paperwork, as well as carefully remove the 4 end panels to receive my rebate of $45.00 ($25.00 for the purchase of $ boxes and $20.00 for "new wearer savings"). I am SURE that I placed all 4 end panels in the envelope that was sent out on 4/7.

Just days ago I received a postcard that said my submission was invalid! I called Coopervision and they gave me a runaround. I was also hung up on several times and had to call back. They continued to tell me that I needed the other 2 end panels or I would NOT receive my rebate. I told them I would send them the 4 boxes that had the end panels removed if that would suffice.


Offender: CooperVision Biofinity

Country: USA   State: New York   City: Fairport
Address: PO Box 130002, El Paso, TX 88513-0002
Phone: 18555266737

Category: Health & Medicine

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