Complaint / Review
Renew Beauty Pure Med Spa
No longer honouring my $3,300 contract only half way through my treatment!

I had a contract with Pure Med Spa for 6 treatments for my full body 1 year of touch ups to guarantee the results.

They are extremely BUSY so good luck if you have a certain duration to get services from them because its up to you to make sure you get an appointment in their busy schedule. I had made appointments MONTHS in advance.

A few weeks after my 1 year touch ups began, the secretary called me and said that the owner has decided to NO LONGER HONOR old contracts!

This was 50% of my treatment that i had paid for.

They said i can contact their lawyer, named "Mitch", and talk to them.

This all happened on May 23rd and i have not heard back after my 3 emails. This "lawyer" and the manager, Natasha, have been ignoring me and not returning my calls.

I have reported them to several government organization and I plan to take action against them.
If anyone else is having issues with them, please feel free to contact me