Complaint / Review
Auravie Skincare
Deceptive frauds

I carefully looked over the "NO RISK" free trial agreement, felt it looked legitamate so ordered. Shortly I received my wrinkle creams. Then I noticed a $97.88 charge by Auravie. I received another package. I immediately returned it without opening it. Now 2 months later I see another charge for $97.88. This time I called customer service. They have a recorded message that any cancellation after 10 days is non refundable. I told them about returning the second box to which she responded that it would not be accepted because I hadn't called first. I referred to the information in the first package which said nothing about proper return or cancellation procedures. This is nothing short of a scam!