Usacomplaints.com » Miscellaneous » Complaint / Review: AuraVie.com - Consumer Report. #1018323

Complaint / Review
AuraVie.com
Consumer Report

I ordered AuraVie's skincare products by clicking on an advertisement endorsed by Dr. Oz on the internet. The 30 day Risk Free Trial was only suppose to cost $1.02 for the sample products and $1.93 for shipping and handling. These charges appeared on my credit card on 12/01. Also there is another charge by AuraVie to my credit card on 12/17 in the amount of $97.88. I cancelled my account with AuraVie by phone on 1/05 after reviewing my credit card charges and seeing this additional charge. One of the phone numbers listed on my credit card statement is disconnected (877-785-3786) and the company name printed as SKINU. I called another number listed as SKINPRO at 855-607-0471 which is answered as AuraVie by automated answering system. I received a cancellation number and a statement saying that I will also receive confirmation by e-mail. I have not received the e-mail confirmation yet but have sent an e-mail message to support. AuraVie.com requesting this confirmation. Very bad business practices by this company as their ads are deceptive and not forthcoming regarding the automatic charges.


Offender: AuraVie.com

Country: USA   State: California   City: Van Nuys   ZIP: 91406
Address: 7900 Gloria Ave
Phone: 8889972941, 8662169336
Site:

Category: Miscellaneous

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