I, too, was a "victim" of sorts of Berkeley Premium Nutraceuticals, Inc. I ordered their FREE 30 days trial of Avlimil and paid $4.50 in shipping and handling using my bank check card.
I read on the website for Avlimil (www.avlimil.com) that you could save money by ordering via their "Managed Care" program but I wanted to try the product for the 30 days first.
After about 25 days, I determined that I would like to continue trying this product because their web site clinical trial report said it could take 3-6 to ascertain any benefit from this product.
I went back onine and order a 2 month supply using my American Express card. Imagine my surprise when I was charged on BOTH my AM EX card and the bank card I used for the free sample order for this 2 month supply.
After placing a call to the company and talking to a VERY rude MAN (this is a woman's product) it was determined that I had inadvertently opened two accounts. At NO point was the "Managed Care" program mentioned to me on the phone but I knew when placing the order for the 2 month supply that I was signing up for this. I was advised my bank account would be credited and that account closed and the AM EX account would remain open for future orders.
I read on the web site that you had to try this product for a full year in order to be able to take advantage of their full money back guarantee at the end of one year (minus shipping).
I just received another 2 month supply. For some reason, and I'm not complaining, the cost has continued to go down over this period of time. At first I was charged $104.50, then $150.00, this last order was $70.00 for the same time period of supply.
I am now reaching the point where my one year will be up on August 22. I noticed, in the recent package I received, with the most current 2 month supply, that there is a card that states their return policy which is different than that which appeared on their web site a year ago and which is still stated on their web site. Their web site states "... Woman who try Avlimil for a year and are not completely satisfied are eligible to receive out 12 Month Satisfaction Guarantee." The card that came with my recent shipment states that "If after purchasing a full 12 months' supply, you aren't completely satisfied with the results, we'll give you a full money-back refund*" "*... 12 Month Money-Back guarantee applies to all product purchased and billed after September 1."
Now, I started August 22.By my calendar, a year will be August 22, not September 1. If I wait until September 1 to request a full refund of all product purchased, I will end up getting more supply, more charges and not get my full refund back and I am picturing a vicious cycle trying to cancel this "Managed Care" deal AND get a full refund.
It took 6 months to get the credit to my bank card account when I had the first issue stated above. I can only imagine how long trying to get a full year's refund will take.
That is why I have labeled this post a preemptive strike. I am looking for information from anyone who has purchased this product for a year, failed to achieve ANY KIND OF RESULT WHATSOEVER and is also seeking or has been successful in getting their money back, in full. We're are talking $300-$400 worth's here - it's not peanuts.
This product DID NOT work for me after all this time. I have noticed no positive results whatsoever and I have taken it fatihfully for almost a year. Of course, I will continue to take it until at least August 22 so I do not void my chance of obtaining the refund promised by this company.
I expect a battle and would like to know if anyone else has embarked on the same battle or if anyone else has been successful.
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