Usacomplaints.com » Health & Medicine » Complaint / Review: Sono Bello - Paid for Flat Stomach, Saw No Change and Got Runaround. #775791

Complaint / Review
Sono Bello
Paid for Flat Stomach, Saw No Change and Got Runaround

I saw the doctor for one consultation before the procedure and not again until I requested it, because I was upset with the results, and then I had to wait six months. Dr. DiFancecso came in, looked at me upset and said, "What's the problem?" I told her, "I see no results." She came in before I had time to change into a gown and asked me to "lift your shirt" while I was in street clothes. She did not even look at my back areas. She told me, "I told you, you'd have to have a tummy tuck after the procedures, and this area (pointing to underneath my bra) is your rib area, which was not included." I paid to have a flat stomach! A tummy tuck was never mentioned in the first consultation. In fact, we hardly spoke in my first consultation. She was rude and told me, "I'm in a hurry" without even introducing herself. Why would I pay an additional 5-9 thousand dollars after paying for a flat stomach? I asked for all areas to make sure this would happen. Even with the rib area excluded, my stomach is not flat and definitely has fat.

The doctor was rude at the first visit and hardly spoke to me when I had my first procedure. The procedure was very painful, and I remember her yelling at me to "be still." The second procedure was better. I thought I liked the results then, and that I would look okay after taking off the girdle-type contraption for a short period. I had to wear it for 8 weeks, and I wore it for 10 weeks. Once it was taken off for good, it looked like nothing had been done. I complained again and was given the runaround. I had an appointment with the practice manager, who said she would ask the owners if something could be done. The website and paperwork state that if you are not happy, they will offer another procedure at a 70% discount. I was not even offered that. I should not have to pay again for what I already paid for. Two weeks later I had heard nothing. I called again this morning and again could not talk with the manager.

I paid for a service and did not receive the service. After the first surgery, I left and later came back saying, "There is no difference in my hips at all, they don't even hurt, and it is the same with my sides and waist (muffin top)." I was concerned, but I was told, "Some don't experience pain or swelling." I did not see any difference or feel any pain, and I felt they had not been touched. Six months later I look basically the same. Wait! My bank account is almost empty. It lost fat!

Sono Bello will not work with me. I look the same, and they got my money!


Offender: Sono Bello

Country: USA   State: Georgia   City: Atlanta
Address: Hammond Dr
Phone: 6783923993

Category: Health & Medicine

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