I went to Sono Bello after hearing an ad on the radio and then looking at the website online. I did not know that they killed someone! A poor soul died from their incompetence and greed. I thought this type of thing (Austin Lipo) was very safe. My neighbor is an ER doc, and she said that they are the only people to have killed someone with this type of thing, so they must be completely reckless. There are millions of women who have had this procedure, and they are responsible for the only death. This makes them the most incompetent people on the planet... and that is who I chose? I cannot believe it.
I should have been worried ahead of time because the before and after pictures look bad and the testimonials are not that good, or they seem fake. The staff at the Austin Sono Bello was so fake and pushy. They all gave me different answers to basic questions, and the entire time they were focused on booking my appointment and getting my deposit charged.
I made the mistake of having lipo with them on my stomach, and it hurt so bad that it made me cry. After giving birth to 3 kids, I know pain, and this was very painful! I got an infection, and the doctors and the staff tried to deny it. I drew a line around the "not infected" area, and sure enough it got bigger and bigger every day. The area was red and hot, and it hurt like mad. The woman at the desk told me they had never had an infection and dismissed me, probably like they dismissed the poor girl they killed. As it turns out, they were wrong, and I had a terrible infection! I was on IV antibiotics for 2 days and felt horrible. I thought the infection might kill me. It cost me about $10,000 in ER and hospital fees. I missed a week of work, and my husband is really angry.
Sono Bello never took responsibility or called me back, and I think it was because I asked for a refund to help cover my hospital fees. My results are lumpy, and I can pinch a big area where the doctor missed. I told them the day after my procedure that the area was not sore and did not seem any different, and again they blew me off. In the following days my infection got worse and worse, so the super fat chunk area was not my main concern. Now that I am more healed, this fat chunk bothers me, and since these greedy folks will not even call me back, I doubt they will fix it. I was chubby, but my skin was smooth, and now I am very lumpy looking.
I would never recommend this office. This was a huge mistake that I highly regret and unfortunately cannot take back. I do not think this office will be in business long, considering the way they pressured me to give a deposit and the fact that they killed a beautiful, young, and healthy patient. I am going to try to reverse the charge on my Visa and maybe sue them in small claims court for a refund. Nobody should pay for this kind of treatment.
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