Last year, my husband and I went into Sono Bello to get fat cells removed from our stomachs. The surgery was quick and easy, not painless like they claimed, but quick and easy. We had 5 days of healing when they told us it would be only 1-3.
The day before the surgery we asked if they offered a credit card, because we did not have $10,000 right now but really wanted the surgery. The lady at the office who helped us told us that they did have a credit card called "Care Credit," that we were approved for the amount we needed for the surgery, and that it would be zero percent interest. She told us nothing more. Once the application was completed and we were approved, she needed us to sign for the zero percent interest credit card, or at least that is what she said.
We had the surgery the next day. Shortly after that we received the first bill from Care Credit. We paid it, not thinking anything of it. Soon we realized that we were being charged an interest rate even though Sono Bello had told us it would be zero percent. We called Care Credit, and they said that the doctor's office had to offer a refund for the interest that they charged us when they should not have.
After months of trying to get someone from Sono Bello to call us back about fixing this problem, we called again today and finally got through. The lady said that we signed for 11.99%, not zero. I said, "I understand that you are telling me we signed for that, but you told us it was zero percent. We trusted you and did not think to make sure." Sono Bello employees repeatedly told us that we were at zero percent and that we were going to look great. They said we would lose a ton of fat cells that would never come back and that everything was going to be great.
Now, six months down the road, neither of us has kept off any of that weight. No, it is not from overeating, as the rude lady on the phone at Sono Bello told us. We are on Weight Watchers. We never actually lost the weight in the first place, like they claimed we would.
Sono Bello is a rip-off. They claim to do magic. Yes, magic if you starve yourself. And they claim to offer no-interest payments. They do neither. Instead they have cost me over $12,000, which did me NOTHING. They are a complete rip-off and will not do anything to help fix the problem.
0 comments