Ody
TERRIBLE excuse for "Customer Service".
I ordered in August, and never received email confirmation, although my card was IMMEDIATELY charged.
Over two weeks later, I emailed "Customer Service". I never got a reply and there is no phone service with this company... A phone call will refer you to make an inquiry online! (all recorded info... Never a live person to talk to!)
*However, they finally sent an email confirmation for MOST of my order. It was shipped, and took a couple of weeks to arrive.
I HAVE EMAILED MANY MANY TIMES regarding the missing item, and HAVE NOT YET HEARD ONE RESPONSE from this so-called "Customer Service".
They have an Auto-response system that acknowledges the email I sent, but NO ONE HAS ACTUALLY RESPONDED to the issue of the missing item!
Buyer beware!!!
This company has wasted so much of my time and energy... Never again!
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