I have recently agreed to treatment from the belgravia centre and they have issued me with minoxodil and propecia. I was very happy that i was going to finally do something about my hair loss problem and received the goods in the post.
However, after 3 days of taking the treatment my girlfriend made some enquiries online regarding the side effects of these drugs and was astounded to find that the propecia has some potentially serious side effects.
I called them up and asked them why I was not informed of this and my consultant PAM who was dealing with me tried to deny that I was misinformed of the side effects and would not take responsibility. She was rude and in the end slammed the phone down on me.
So I e mailed the director Marilyn Harris and explained the situation and that I wanted a refund as I was miss-sold the product. The response I have received is atrocious, I have been called a Liar and a Bully yet never respected as a customer.
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