The dentist was great. However, he is totally detached from what happens
with the office staff and does not seem to care either. If you go here,
you WILL receive quality service from the dentist. If you go here, your
bill WILL be messed up for years. They WILL NOT bill your insurance
correctly. They WILL NOT help you get it taken care of. They WILL NOT
give you correct information regarding your insurance coverage. Call
your insurance for that. I repeat, they WILL NOT give you correct
information about insurance coverage. They WILL LIE or MISLEAD you about
whether or not they accept your insurance. The office staff has
mismanaged my account for years. I paid bill after bill after bill and
just when I thought it was done, I get another bill from over 18 months
ago because it was "a computer glitch and it was in another system" I
have NEVER seen more unprofessional business practices from any firm in
my entire life and I worked at the BBB for many years where, as the
manager, I heard never ending complains all day long. There horrible
billing practices tops them all. So, you will get quality service from
the dentist, but believe me, you will wish you never had teeth when you
are finished with these people. As a side note, I sent the doctor a
letter about this assuming he was unaware. It seems he prefers it that
way, because I never heard back from him.
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