Complaint / Review
Xhoana Gjelaj Mdm
Xhoana Gjelaj D.M.D. XHOANA GJELAJ overcharges for routine dental cleaning and is misleading on insurance coverage

I work for pinellas county school as a bus driver and we have dental plan, i was referred by a friend, he also works for pinellas county school fl, he told me this dentist dos except our insurance, however before i did any thing at the dentist office i ask the secretary whom happen to be the dentist husband if they do except our insurance plan from pcsb, he searched in the computer then he told me yes, we do, and he did find my name in the system,

The dentist after looking at my mouth/teeth suggested that before we do any thing i need teeth cleaning witch i agree assuming that the insurance will cover, at list most of that, we talk with the dentist how much work i need for my teeth, she told me that about 6 of my teeth need to be taken out and not need to be clean, in the next visit she will take them out 2 of them at the time, after i will need a new denture, when i left the office that day i received a letter from the secretary that stated the balance $0 for that days visit, a week later i received a bill from them for $135,

I called the dentist office, and asked them about the bill, they told me that they do not participate on my insurance plan, i said to him that this is unfair practice you guys do, because i asked you before, you lied to me intently just to get me on the cher, a week later i received a second bill from them, now for $ 288 for the same visit but without their discount, i called again and tried to talked him over, got no were, a week later i received a third bill now for $ 588, there was a new charge for $ 200 for behavior management, few weeks later a collection agency bill for $ 639

My problem with this dentist is, first they lied to me intently because they do now what insurance they have a contract with, second she is charging me for cleaning she never did, she left six of my tooth unclean, supposedly to be taken out, for the last three years im trying to fix my credit to buy a house, from that day about three month now, that i have talked to them the dentist then to the collection agency for ruing my credit