I visited the COAST DENTAL Jacksonville location for the first time today and was treated well until the bill came. The total cost was $365.99 $336.99 was paid by my insurance leaving me with a bill for $29.00. When I asked about the $29 they reviewed the bill with me and realized that a diagnostic test was on the bill that I did not receive and removed $24 from the bill.
The remaining $5 was an OSHA sterilization fee! They told me that everyone pay's this because insurance does not cover it. I told her that I had never heard of that and had never had a dentist charge me that before. She said that she would try to bill that to my insurance. After reviewing my bill I can see where they charged my insurance company for a Panoramic X-Ray. That did not happen so I'm not sure why they are billing my insurance for it.
They then gave me an itemized bill for my next visit. This bill was $359. My insurance covered $166.35 leaving me with $193.64. I had never paid anything out of pocket at my old dentist so I questioned this. I could not believe it when I noticed that I was being charged for a $119 tooth brush! This leaves $74.64. I asked the receptionist about this and she told me that the other charges are standard and I had to have them.
Needless to say I won't be going back for that second appointment.
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