On July 6th I signed up for membership @ the Bradenton location on 14th Street in Florida. Bear in mind that I had a one week pass to try the facility out at no cost nor obligation. I dealt with an individual named Mr. Ed Santiago who insisted I sign a contract then and there in order to get a special discounted price for leaving my gym (Planet Fitness). I proceeded to give him my debit card information with the understanding it would not be used to pay for a membership unless I decided to join after my week was up. The following morning, July 7th, I checked my bank account balance online and discovered a fee of $21.29 was deducted from my bank account. I was so irate that I immediately proceeded to the Bradenton Branch of Lifestyle Family Fitness to cancel this supposed membership. I was told by a clerk that I needed to call (877) 457-1905 and that Mr. Santiago was not in.
It is now July 16th and am still awaiting the return of my money. All contact with personnel at the main office in St. Petersburg tells me that my request to cancel a membership that I never asked for is supposedly being processed.
My mention of the 3 day right of rescission is a joke to them, beware these are not reputable people..
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