I also was lured to this site by the CNN.com "endorsement". I was in a hurry and didn't do my usual research, so now I'm paying for it.By the time I got my credit card bill, the time limit to protest was long past. I did not receive the prodcuts until the 11th or 12th day after ordering either. I haven't even tried one of the products. This is quite a sleazy company. I use my dentist provided tooth whitening kit only every 3-4 months. It would never occur to me that this could be construed as a subscription service in any fashion.
When I called to complain and cancel today, I could tell I had really upset the first person I spoke too, although I was not screaming or calling him names. Upset, he passed me on to a manager at my request. That person kept repeating the same mantra "10 days has passed". What a terrible company. Sure wish I had googled first as I would never have ordered. Now I must undue my fraud report to my credit card company, pay the bills and cancel the card. Always a major annoyance waiting for the new card, but I don't trust any company as sleazy as this one not to sell all my data to anyone willing to pay! I will continue to spread the (negative) word on this company.
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