To whom it may concern:
This letter is to complain about service I recently
Received from the NutraSlim customer service department.
I recently purchased both NutraSlim and QuickDetox products
Via online (order numbers 3952 and 3989). I took the products as directed for
Three days and then I became violently ill for two whole days. I have no known
Medical issues. I attempted to take the product again thinking that maybe it
Was 24 hour flu but unfortunately the products once again made me ill.
I called NutraSlim customer service department on May 4,
2011 to find out how to deal with the problem Ive had with NutraSlim and QuickDetox.
After I had been on hold for several minutes, a representative came on the
Line. I had to explain my problem to him several times because he did not seem
To be listening and therefore asked me the same questions repeatedly. I was then
Put on hold for several minutes waiting to speak with a manager, and then he returned
To say he could not help me. Needless to say, I was quite frustrated.
I expected a much higher level of service from your
Company, and I am quite disappointed. Because I do not want to spend any more
Time on this problem, I am requesting a full refund for the faulty products
Immediately. I will be informing my friends and family about this experience.
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