Usacomplaints.com » Health & Medicine » Complaint / Review: Direct Alternatives - Weight Loss Program They charged my card for $79.90 after I cancelled a week after I received the Free trial that I also paid $7.95. When I cancelled, I specifically asked if I needed to pay for anything or return anythi. #679139

Complaint / Review
Direct Alternatives
Weight Loss Program They charged my card for $79.90 after I cancelled a week after I received the Free trial that I also paid $7.95. When I cancelled, I specifically asked if I needed to pay for anything or return anythi

Direct Alternatives Weight Loss Program They charged my card for $79.90 after I
cancelled a week after I received the Free trial that I also paid
$7.95. When I cancelled, I specifically asked if I needed to pay for
anything or return anything and I was told no that my account would
never be charged other than the $7.95. I find out today that not only
did the tell me I had two choices, to keep the products and only be
charged $39.95 OR I can return the 3 bottles that I received for my Free
trial and pay for additional s & h and tracking so I can make sure
it gets there. None of this was ever told to me by their cancellation
dept employee and since they have my credit card, they charged my
account. What a rip off! When I asked for a supervisor, I was told there
isn't one. When I asked to talk to the owners so they would know that
this is not good business, they told me that I should have listen to the
recording when I ordered... Horrendous business ethics.


Offender: Direct Alternatives

Country: USA   State: Maine   City: Portland
Phone: 18005694006
Site:

Category: Health & Medicine

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