Complaint / Review
Sterling Solutions/Acai Optimum
Deception, Misrepresentation, Scam

The saga of the Sterling Solutions/AcaiOptimum "Free Trial" from Phoenix, AZ continues. I posted an earliercomplaint on 9/4/10 regarding my experiences after AcaiOptimum wrote that they did not authorize any return of the product and they stated, "We're sorry but we cannot process a refund for the 1st payment. We can only cancel your account to stop the 2nd payment. "That prompted me to filea complaint with the ArizonaAttorney General'soffice since I was scammed into thinking it was ordering a free trial of the acai berry.
<p class="reportTitle konafilter">Today, I received a letter from the AZ AG's office. AcaiOptimum's lawyers wrote to the AZ AG's office that I was issued a "refund" in the amount of $99.96. Totally false. It is probably a play on words to mislead the AG's office into believing that I have been satisfied and the complaint was satisfactorily resolved, when actuality the only satisfaction that I got was being able to cancel any future orders from being charged to my charge card; there was no "refund." You can bet that I will be following up with the AG's office.

<p class="reportTitle konafilter">This has now been going on for five months. Think of all the other customers, like me, that have clicked that radio button on the internet in the past 5 monthsand had their credit card charged $100/bottle. Who would ever in their right mind knowingly pay $100 for a bottle of pills. I didn't. This is a multi-million dollar business! If you want to try the Acai berry, go to Walgreens. It is on the shelf for $14.