Usacomplaints.com » Health & Medicine » Complaint / Review: Nutracleanse - Fraudulent charges on debit card - did not honor cancellation or trial period. #618146

Complaint / Review
Nutracleanse
Fraudulent charges on debit card - did not honor cancellation or trial period

This company offered a free trial for delivery charges only. Gave 10 days for trial which did not arrive until 5 days after ordering. However, my debit card was charged $87,47 before the trial period even ended. When I saw the charge I called and cancelled the product and apparently it was not cancelled. I have been calling this company constantly and just keep getting the runaround. No one wants to give me my money back. I have subsequently returned the product per the instructions of the supervisor Sandra Mendoza and have not heard from anyone. When I called again this past weekend, I was told that the product was received and now they will be charging me a 40% restocking fee? The product did not work for me. I became quite jittery after just one dose of the pills and had severe headaches for 3 days. I also went to the site and unsubscribe/cancel and they are pretending that they did not get that or see the order. I was charged the $3.87 for shipping of this trial product which I am happy to pay for. The charge of $87.47 is FRAUDULENT AND UNAUTHORIZED. I am very unhappy with the company. This company is a scam.


Offender: Nutracleanse

Country: USA

Category: Health & Medicine

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