Went there to get new upper dentures. First visit staff friendly, no wait, Dentist said I needed to get wisdom teeth taken out. (I already had wisdom teeth extracted). Should have been a warning sign but I got fitted for my dentures. Got my new dentures looked good fit fairly well. 1st month tooth fell out, repaired by office, second month different tooth fell out, repaired by office, and this continued over the next year 7 times. Finally the denture split down the middle but did not break totally and was cutting my mouth, but it was the weekend so I tried to glue it but it didnt work. On monday morning I took off work to get it repaired/replaced. Office staff friendly, caring but the rude Dentist said YOU DROPPED IT I said no I was eating pizza and it broke. He said people always say that. YOU DROPPED IT, it is not covered under your warranty. I got up and left crying. The office staff and office manager stopped me and asked what was wrong, I told them and they took my number and said they would call me and work something out. I sent a complaint to the main office on one of there complaint post cards. I have never heard from anybody. It has been at least 6 months. I had to throw those dentures away and use my old ones. I am currently looking for a new place to get dentures but I am worried about getting ripped off again.
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