I am a Mother of 4 and along with my husband due to the great hours and both of us working thought 6 day was going to be a perfect fit for our family.
Once we started going and after several month and over $20,000 realized just how bad this place is. Once they realized we had dental insurance with both companies my husband and I work for the list grew and grew and grew on things that just had to be done! From baby pulpotomies to root canals for us older one's. I have had a crown that fell off 7 times, root canals that have had to be replaced at the new dentist, crown's replaced because even though we where billed for crowns they placed en lays over root canals which caused the latest with my 21 year old his whole side of his face swelled and almost a ER visit after having to have his permanent tooth pulled out which is now going to cost another $3k for a bridge to replace it!
But these are just a few of the issues and to top it all off when I asked for each of my family members files with treatment notes and X Rays which I have paid for 19 times was told yesterday that I could have an attorney request those but that I can NOT have them...
I am filing formal complaints today with the Better Business and also the Texas State Board of Dental.
Do not think about going to this place!
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