Joined this company about seven months ago was told on the phone i was getting health insurance couple of weeks later recived package and right on my cards it said "this is not health insurance"
I called to report this to them and they reasured me it would be ok, so i left it alone, few months later i hurt my shoulder and went to the er at local hospital, gave them my card and letter the lady said "what is this never heard of it" time later got bills for $800 and $150 so call healthcareone they said they would send forms and would be all set. Well to make story short i was sent final notice by hospital, healthcareone had done nothing and i am left with the bills, now the hospital let me pay monthly payments, called healthcareone almost every week when i left message they never called back, talked to one person at services sounded like he playing video games on computer and had no intrest in what i saying
my son went to his doctor whom he has been going to since birth also did not know nothing about this insurance company and this doctor is on their so called list. Igot the bill and still nothing done about it guess i pay that myself too
i cancelled this policy after all this got nothing back reported them to the BBB but after three reports they are off scott free so now im trying ripoff report because i feel i've been ripped off. Company's like this can not be left get away with this i hope nobody else falls for this scam totally disappointed
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