I also had the worst experience with this company. I called and inquired about laser hair removal, which they told me to come in and get started that day. I went in thinking I was paying for a procedure that would start that day. Gina took my $1000 deposit then proceeded to tell me that they were too busy that day. I then asked for a refund she stated come tomorrow and they squeeze me in. The next day, they sent me to Schaumburg, where they didnt have the correct laser! They then offered me a complimentary facial, that turned out to be a chemical peel! It took layers of skin off my face!!! I now have scars on my face and they still have my deposit for my laser treatment!!! Rawlings and Sean Hoffman refuse to return my calls or money til I sign a waiver that releases their responsibilities!!! Do not go to them at all they took my money without even giving me service!!! I have since hired a lawyer!
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