Usacomplaints.com » Health & Medicine » Complaint / Review: Walgreens Mail Service Pharmacy - I hope to never have to deal with Walgreens Mail Order Pharmacy again. #579365

Complaint / Review
Walgreens Mail Service Pharmacy
I hope to never have to deal with Walgreens Mail Order Pharmacy again

I have been seeking for months to obtain a prescription from Walgreens Mail Service Pharmacy. This support has been agreed to people of AARP. To start with they're really S-L-O-WATTS. (We've also handled Prescription Options through our strategy with AARP as well as their support is blindingly quickly in comparison and we've never had difficulties with them by any means. The only real cause we went with Walgreens for this prescription is basically because it's not protected under our Medicare strategy also it was not as through Walgreens. As time goes on price won't matter since the tension of coping with Walgreens causes it to be no price.)

Ok, so that they are slow-but given that they do not actually know receipt of the purchase by mail or telephone I believed it'd be better to examine to determine when they acquired it. I named and got a saving that explained the purchase had been prepared and could be sent 24 hours later. Times passed with no prescription and so I named and talked using a person. This time around I had been informed it might consider 5 to 10 times for shipping. Nevertheless no prescription, named once more and was informed it had been delivered to my tackle however in another town. The individual I talked with examined and stated the documents were proper but no description for why it had been misdirected. That individual guaranteed instant modification of the issue. Since it was a Friday and also the following Friday was a vacation I had been informed to consider the prescription the following week.

Being A bit cautious of Walgreens usefulness I examined by telephone the following week and was informed the prescription could be shipped the next evening. I requested the individual to check on and make certain it had been being resolved precisely and was informed it had been not being shipped, it'd be delivered with a provider. I questioned the way the provider would provide to some mail because which was the tackle that Walgreens had for mail-order support. Ooops! I requested to talk to a boss and after some hassling with that individual she ultimately decided to seek advice from the provider to determine if she might have the delivery address placed on the bundle as opposed to the mailing address. (We reside in a rural-area, nor obtain home-delivery of email. Had Walgreens worried to request a shipping address OR had they advised me originally they could be reshipping in this way I'd have ensured they'd the home handle.)

The "boss" I used to be talking to stated she could not create any change towards the tackle up to now since the provider hadnot obtained the bundle. She explained I ought to contact them later that night and also the following day to be certain the bundle had been sent correctly. At that time I had been truly getting frustrated - I don't work with Walgreens I'm the client - it's not my spot to possess the bundle rerouted. Certainly, it appears as if it'd not be authorized to get a shipper to direct a prescription medication cargo about the say-so of the person in the general public who had been not the initial shipper. What's the problem with this particular image?

Finally, the "boss" decided she'd look after the problem and stated "she'd retain me published". That never occurred and also the prescription, that was to be delivered overnight, never came.

Today it's your day following the "shipping day" and when again I named - saving stated the cargo was shipped recently. Huh? Telephoned again and requested to talk to a boss who explained the main reason the prescription wasn't shipped... The provider couldn't provide to some mail-box!!! Oh free me

I explained this issue was allegedly fixed times before and required the issue be examined more. She explained to contact the provider to see why the bundle wasn't shipped promptly. Once more I experienced the reason that used to do not work with Walgreens... Yadda, yadda. Therefore she grudgingly named the provider after which returned about the point and explained it'd be shipped today. She also guaranteed she'd contact me back and maintain me advised of the position. She didn't and also the bundle wasn't shipped, and so I named the provider myself. I'd minor achievement, was informed it had been Friday and simply because they just had a mailing handle it had been not likely to be delivered until a few weeks.

Named Walgreens once more which period was informed the provider had tried shipping today and also the evening before and was not able to provide. That's complete nonsense, there's been somebody below both times awaiting the cargo. Then I had been informed I really could visit my local Walgreens and may get several tablets to obtain me through before cargo came, that Walgreens might purchase that. Yes right, it's A - 20 second push to make the journey to my "nearby Walgreens", were they likely to purchase my gasoline also? No.

This Can Be A silly method to operate a mail-order prescription medication support that will be recommended like a support for seniors who're people of AARP. Walgreens evidently lost my unique prescription since I discovered they actually named my physician's workplace to get a minute prescription for that reshipment of the prescription. The actual kicker is the fact that I came across this morning they had really billed my charge card one penny like a cost for reshipping! What type of madness is the fact that?

When this chaos has ended I really hope never to need to cope with Walgreens Mail Order Drugstore again.



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